Best,

Your Pro-motorcycles account has been temporarily blocked. This may be due to several reasons, including:

• Suspicious activity: Our system has detected unusual activity on your account, possibly to protect your data.
• Outstanding invoices: There may be outstanding invoices on your account.
• Security reasons: Your account may have been blocked due to security updates or measures.
• Verification: We may need additional information to verify your account.
• SEPA mandate: your sepa mandate is missing or no longer works

What You Can Do

To unblock your account, follow these steps:

1. Check your e-mail: We have sent you an email with more details about the reason for the blockage and the steps you need to take. Please check your inbox and spam folder.
2. Contact us: If you did not receive an e-mail or if you have any questions, please contact our customer service team on +32 (0)15 670 688 or contact@bwimport.be.

Important Information

• The blockade is temporary and will be lifted as soon as possible once the problem is resolved.
• During the lockdown, you cannot place orders or access your account details.
• We appreciate your understanding and are working to get your account operational again as soon as possible.

Contact details:

• Customer service: +32 (0)15 670 688
• E-mail: contact@bwimport.be